Pricing & quotes

Transparent pricing.
Custom quote for your setup.

CallPath pricing is based on your specific requirements — extensions, trunks, features and management level. There are no hidden charges and no lock-in contracts.

CallPath is a custom-quoted managed service. The pricing below is a guide — your quote is based on the number of extensions, SIP trunks, DID numbers and the level of management you choose. We provide a fixed monthly price with no surprises.
Questions? Call us on 1800 888 365 — or fill in the quote form below.
Service tiers

Fully managed or partially managed.

Choose how much you want us to handle. Most customers choose fully managed — but if your team wants access to make changes, partially managed works well too.

Partially managed
CallPath Essentials

We host and monitor your PBX. Your team has admin access to make day-to-day changes yourselves.

From $39 /month
+ per-extension and trunk charges. Custom quote.
Includes
  • ✓
    Initial system design & configuration
  • ✓
    Hosted on Australian cloud infrastructure
  • ✓
    Sydney & Melbourne redundancy
  • ✓
    Admin portal access for your team
  • ✓
    24/7 infrastructure monitoring
  • ✓
    Support for technical issues
Get a quote for Essentials
Fully managed — most popular
CallPath Managed

We handle everything — design, configuration, ongoing changes, monitoring and support. You just use the phone.

Custom quote
Priced to your requirements. Request a quote for a fixed monthly price.
Everything in Essentials, plus
  • ✓
    Ongoing changes included — no extra charge
  • ✓
    IVR updates, extension adds, routing changes
  • ✓
    Number porting managed by our team
  • ✓
    24/7/365 monitoring & direct Australian support
  • ✓
    Same team managing PBX & any Cloud365 services
  • ✓
    No offshore helpdesk
Get a quote for Managed
Feature comparison

What's included in each tier.

Feature Essentials Managed
Core infrastructure
Hosted PBX on Australian cloud infrastructure✓✓
Sydney & Melbourne redundancy✓✓
Automatic failover✓✓
Configuration backup✓✓
Call features
Auto attendant & IVR✓✓
Call queues & hunt groups✓✓
Voicemail to email✓✓
Call recording✓✓
Time-based routing✓✓
DID / virtual numbers✓✓
Softphone / mobile app access✓✓
Conference calling✓✓
Management & support
Initial system design & setup✓✓
Admin portal — self-service changes✓Read-only
Routine changes handled by CallPath team—✓ Included
Number porting managementAssisted✓ Fully managed
24/7 infrastructure monitoring✓✓
24/7 direct Australian supportBusiness hours✓ 24/7/365
Lock-in contractNoneNone
Get a quote

Tell us about your setup. We'll get back to you within one business day.

No obligation. No sales pressure. Just a fixed-price quote based on your actual requirements — designed by the same team that will manage your system.

Response within 1 business day
Fixed-price quote — no hidden charges
No lock-in contracts
Australian team — Melbourne, VIC
Powered by Cloud365 — 15+ years managing PBX systems
Prefer to talk?
1800 888 365
Monday–Friday, 8:30am–5:30pm AEST
Quote request
4 quick steps — takes about 2 minutes.
1
2
3
4
Step 1 — Your business
Step 2 — Current phone setup
Step 3 — Features you need
Step 4 — Contact details
Your information is used only to prepare your quote. We don't share or sell contact details.
✓
Quote request received.

Thank you. Our team will review your requirements and get back to you within one business day with a fixed-price quote.

In the meantime, feel free to call us on 1800 888 365 if you have questions.

Pricing questions

Common questions about pricing.

Is there a setup or installation fee?
Yes — there is a one-time setup fee for the initial system design, configuration and deployment. This varies based on complexity and is included in your quote. The setup fee covers discovery, full PBX build, testing and cutover coordination.
What does "From $39/month" actually mean?
$39/month is the base platform fee for the Essentials (partially managed) tier. Your actual monthly cost also includes per-extension charges, SIP trunk costs, and DID number fees. For most small businesses, the all-in monthly cost for a fully managed system is in the range of $150–$500/month, depending on complexity. Your quote will give you a clear fixed monthly figure.
Are there extra charges for routine changes?
On the Managed tier, routine changes — adding or removing extensions, updating IVR messages, changing routing rules — are included at no extra charge. On the Essentials tier, you make those changes yourself via the admin portal.
Is there a lock-in contract?
No. CallPath is a month-to-month service. There are no minimum contract terms. If you choose to leave, we'll help you transition your numbers and configuration appropriately.
Do SIP trunks or DID numbers cost extra?
Yes — SIP trunks (which carry your calls) and DID numbers (direct dial numbers) are priced separately, and the costs depend on the number of concurrent calls you need and how many direct numbers you require. Your quote will itemise all components clearly.