Managed hosted PBX

Your business phone system.
Fully managed.

CallPath is a hosted PBX service designed, configured and maintained by our Australian team — so your team just picks up the phone.

Get a free quote See how it works
Australian hosted infrastructure
No lock-in contracts
From $39/month
Your CallPath system
15+
Years managing PBX
24/7
Monitoring & support
System design & full configuration
Sydney & Melbourne redundancy
Number porting managed by our team
Ongoing changes — no extra charges
No offshore helpdesk
From $39 /month Custom quote →
15+
Years managing PBX systems
AU
Sydney & Melbourne infrastructure
24/7
Monitoring & direct support
0
Lock-in contracts
Features

Everything a modern business
phone system needs.

Managed entirely by our team. If your requirements change, we adjust the system — you don't need to learn how.

☎
Auto attendant & IVR
Professional automated greeting and multi-level menu routing callers to the right team or department.
⏱
Call queues & hold music
Keep callers in queue with custom hold music. Configure overflow routing and agent availability rules.
✉
Voicemail to email
Voicemail delivered directly to your inbox as audio attachments. Never miss a message when away from your desk.
⏺
Call recording
Record inbound and outbound calls for training, compliance or dispute resolution. Stored securely.
🕐
Time-based routing
Route calls differently after hours, on weekends or public holidays — automatically, without on-site access.
📱
Softphone & mobile app
Use your business number from laptop, tablet or mobile. Ideal for remote and multi-site teams.
Process

From brief to live in four steps.

We do the heavy lifting — you review and approve at each stage.

1
Discovery & design
We meet with you to understand your call flows and produce a system design for your review.
2
Build & configure
We build your CallPath environment — provisioning extensions, IVR menus, trunks and routing rules.
3
Test & cutover
We test every element with you. Cutover is planned to minimise disruption — numbers ported across.
4
Managed & monitored
Once live, your system is monitored 24/7. Changes and support are handled by the same team.
Why hosted

CallPath vs an on-premise PBX.

Many businesses still run ageing on-premise hardware — often long past vendor support. Here's how a managed hosted PBX compares.

Consideration On-premise PBX CallPath
Upfront hardware costHigh — servers, licences, installation✓ None — hosted on our infrastructure
Ongoing maintenanceYour team or a third party✓ Fully managed by CallPath
Hardware failure riskOn-site hardware can fail, causing outage✓ Redundant cloud infrastructure, auto failover
Adding extensionsMay require hardware or licences✓ Software change, done by our team
Remote workersPossible but complex to configure✓ Native softphone and divert support
Contract lock-inTypically 3–5 year hardware cycles✓ No lock-in contracts
Industries

Built for how Australian
businesses actually work.

From small professional services businesses to multi-site operations, CallPath is designed around your scenario.

Professional services
Law businesses, accountants & consultancies
Direct inward dial numbers for every fee earner, call recording for file notes, and voicemail-to-email so nothing is missed between client meetings.
See how it works
Healthcare
Clinics, medical centres & allied health
Hunt groups for reception desks, after-hours routing to on-call staff, and call queues that handle high-volume appointment calls professionally.
See how it works
Remote & multi-site
Teams working across multiple locations
All staff — remote, interstate or across multiple offices — on one phone system, with softphones that work from any device, anywhere.
See how it works
PBX replacement
Replacing ageing on-premise hardware
The most common CallPath scenario. We plan migrations carefully from end-of-life hardware, port your existing numbers, and keep your team online throughout.
See how it works
Get started

Ready to replace your phone system with something managed?

Tell us about your business and current setup. We'll design a CallPath solution and provide a fixed-price quote — with no obligation.

Call 1800 888 365

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